We generally use Royal Mail’s first class post to deliver your order. For heavier parcels though, we use Parcelforce's 48 hour delivery service.
Sadly our insurers won’t let us send goods outside the UK.
We will endeavour to get your order in the post the same day but sometimes we don’t spot orders until after the post has gone.
We charge £5 for post and packing for orders less than £50. Above £50, it’s free.
Local customers are welcome to pick orders up from the shop. Please give us an hour or two to get it ready.
Please note we can not guarantee delivery times as, once we pass your parcel to Royal Mail, it is out of our hands. Please allow 5 working days (UK customers) or 10 working days (overseas customers) after receiving our despatch email before asking us to check it out with Royal Mail. If something is delayed or lost in transit, the limitation of our liability is the purchase price of the goods.
You are responsible for the accuracy of your delivery instructions. If you give us an incorrect delivery address (including post code), we are not liable if you do not receive the goods or if they are delayed. Similarly, if you give us special delivery instructions (for example, leave with neighbour or in garage), it will be your responsibility if the goods are lost or damaged as a result your instructions being followed. Once the goods have been delivered to you, they are at your risk and we will not be liable for any damage to them.